Loading... Please wait...

FAQs

How do I hear about special promotions and new arrivals?

The best way to keep up with happenings at Makers Market is by subscribing to our email newsletter. Our newsletter subscribers are the first to hear about promotions and new arrivals! You can sign up in the "Keep Up With Us" section in the footer of our website or during the checkout process. Our Facebook fans also enjoy special offers available only to our social media community!

*We will never sell your information.

 

I'm a maker and would like to sell my product via Makers Market, what's the best way to get in touch with you?

Thank you for wanting to work with us, as we love featuring American makers. You can apply at the "Become a Maker" link in the footer of our website. If we see a good fit, we will contact you. 

 

Does Makers Market ship outside of the USA?

Currently, some countries are setup for shipping.  Input your order, if you receive an error that shipping is not setup for your country, email us at hello@makersmarket.us, or contact us through Online Chat, and we will set this up for you within 24 hours and ship your product.

 

How long until my items arrive? And how will it ship?

Check the Shipping/Returns tab on the Product page under the item(s) you have purchased to learn how and when you can expect to receive your goods. Please allow additional transit time for shipping.  If you need to expedite your order please email us at hello@makersmarket.us

  

I am having difficulty placing my online order.

We want to make the ordering process as smooth as possible for you. If you are having difficulty placing your order online, don’t hesitate to contact us through Online Chat or email us your contact information at hello@makersmarket.us. We are in the office Monday through Friday from 9am to 5pm PST and look forward to assisting you.

 

Do you charge sales tax?

We are required to add sales tax to any order with a California address. Orders outside of California will NOT require sales tax.

 

My Makers Market package hasn't arrived however the tracking # says it's been delivered.

Please contact the carrier.  If it still cannot be located, contact us.  Our shipments are insured.

 

Any other questions?

We are committed to making your shopping experience a great one! If you cannot find the answer to your question on our site, we would love to help. Please email us at: hello@makersmarket.us. We are available Monday through Friday from 9am to 5pm PST.

 



Become a maker

Join other great makers in our online
marketplace built to celebrate American craftsmanship.

Apply Now

Keep up with us

Don’t miss out on special offers and news...
(we promise to only send the good stuff)